If you are running late for our session, please try to email/text/call me if it is safe and legal to do so.
If you do not attend a session at our arranged time, I will wait 10 minutes before calling you and wherever possible leave a message. I will wait another 5 minutes before trying to call you again. I will wait, in our agreed place, until we have 30 minutes left of our session and if you do not arrive, I will send you an email and close the session. Sessions under 30 minutes are not beneficial therapeutically, so anything under this time we would need to rearrange.
I understand that things can get in the way, which means our sessions cannot always go ahead as planned. If you need to cancel or change one of our sessions, please give at least 48 hours’ notice.
There is a 50% cancellation fee with less than 48 hours’ notice.
If you do not attend without informing me a full session fee will be payable.